What is it?
A mortgage broker finds out where, and on what terms, you can get a mortgage (the loan to buy a home) and connects you with the lender. In Ontario, anyone who does this work needs a licence from FSRA (the Financial Services Regulatory Authority of Ontario). The law behind it is the Mortgage Brokerages, Lenders and Administrators Act, 2006, usually shortened to MBLAA.
FSRA describes a mortgage broker or agent as an “intermediary between you and the lender”. The broker does not lend the money. They compare mortgages from many sources, such as banks, credit unions and private lenders, and help you apply.
Broker, agent, brokerage: who is who?
The law splits the roles. Individuals work under a broker or agent licence, and they must belong to a licensed company (a brokerage).
| Name | Who | What they can do |
|---|---|---|
| Mortgage brokerage | A licensed company | Employs brokers and agents and is responsible for the written disclosures to you |
| Mortgage broker | A person with a broker licence | Can arrange mortgages from all lenders (banks, credit unions and private lenders); agents must work under a broker’s supervision (MBLAA, section 9) |
| Mortgage Agent Level 2 | A person with a Level 2 agent licence | Like a broker, can arrange mortgages from all lenders |
| Mortgage Agent Level 1 | A person with a Level 1 agent licence | Can only arrange mortgages from traditional lenders such as banks and credit unions |
Only licensed people may use the titles “mortgage broker” and “mortgage agent” (MBLAA, section 11). A licence is issued for a one-year term. Many people called “mortgage brokers” are actually agents; on this page we use “broker” for both.
How is a broker different from a bank mortgage specialist?
| Mortgage broker or agent | Bank mortgage specialist | |
|---|---|---|
| Whose products | Compares products from many lenders | Only that bank’s products |
| Licence | Needs an FSRA licence (MBLAA) | Bank employees are not licensed under the MBLAA (banks are federally regulated) |
| Who pays them | Usually the lender pays the brokerage, which pays the broker (see below) | The bank, as salary and bonus |
| Private mortgages | Only a Level 2 agent or a broker | Not offered |
| On the FSRA public registry | Yes | No (banks and credit unions are exempt) |
FSRA notes that “some lenders only work through licensed brokerages, brokers or agents.” On the other hand, if you go straight to a bank you only see that bank’s products. The safest approach is to check both and compare.
Who pays the broker?
Usually, when the mortgage is funded, the lender pays the brokerage, and the brokerage shares that with its broker or agent. That is why, for an ordinary bank mortgage arranged through a broker, it is common that the borrower pays no separate fee. “Common” is not a legal rule, though, so confirm your own case in writing.
The law makes the money trail visible. The brokerage must tell you in writing whether it receives a fee from anyone else (such as the lender), from whom, and how it is calculated, and get your written acknowledgement (O. Reg. 188/08, section 21). The same applies if the brokerage pays a fee to someone else (section 22).
An individual broker or agent may not take a fee directly from anyone but their own brokerage (O. Reg. 187/08, section 4). If someone asks you to send money to a personal account, that alone is a red flag.
If the mortgage is $400,000 or less, the brokerage may not ask for or accept any advance fee or deposit before the work is done (188/08, section 37). For loans above $400,000, FSRA says any up-front fee must not be paid in cash and must go to the brokerage, not to the agent or broker. With private mortgages or a weak credit file there may be a broker fee charged to you, so get the amount in writing.
What the law requires of a broker
- Suitability: the mortgage they present must be suitable for your needs and circumstances (188/08, section 24).
- Risks in writing: they must disclose the material risks of each mortgage in writing and get your written acknowledgement (section 25). FSRA also says you have the right to this disclosure “in writing and in plain language” before you sign.
- Timing: every required disclosure must come at the earliest opportunity and no later than two business days before you sign the mortgage agreement (section 35). You can agree in writing to a shorter time, but be careful if someone is rushing you.
- Whose side: the brokerage must tell you in writing whether it represents the lender, you, or both (section 18), and how many lenders it worked with last fiscal year and whether it was itself a lender (section 19).
- No tied selling: they cannot force you to buy another product as a condition of the mortgage (section 15).
- No fraud: they may not help with or ignore false information in an application and must warn the lender if they doubt it (sections 14 and 14.2). Avoid any broker who offers to “adjust” your income or documents.
Step by step
- Check the licence: search the FSRA public registry by name or licence number. On request, a broker must give you their licence name, licence number, and the name and licence number of their brokerage (187/08, section 10).
- Consultation and documents: you provide income, down payment, debt and credit information. Read the whole application, and never sign a form with blanks (FSRA guidance).
- Pre-approval: you learn how much you can borrow. It often comes with a rate hold for a set time, but terms vary by lender. A pre-approval is not the final approval.
- Full approval after your offer: once you have a home, the broker sends the file to the lender and you receive the lender’s commitment letter. Read the conditions, rate, fees and prepayment penalty clauses.
- Receive the written disclosures: fee disclosure, risk disclosure and the brokerage’s role, at least two business days before you sign, and acknowledge them.
- Lawyer and closing: you usually sign the mortgage documents with your lawyer before closing, and the funds typically arrive in the lawyer’s trust account on closing day.
How do I check a licence?
On the FSRA public registry (mbsweblist.fsco.gov.on.ca) choose the “Agents or Broker” or “Mortgage Brokerage” tab and search by licence number, last name or city. The registry lists brokerages, administrators, brokers and Level 1 and Level 2 agents. Bank and credit union employees are exempt from licensing, so they do not appear.
Advertising and business cards must clearly show the licensee name, the agent level (Level 1 or 2), and the brokerage’s name and licence number (187/08, section 8). If that is missing, ask. FSRA states that acting as a mortgage agent or broker without a licence is an offence under the MBLAA that can be prosecuted.
What to watch out for
- If a private mortgage is recommended, ask why. FSRA says a private mortgage is “typically used as a temporary option for one or two years”, can carry higher rates and fees, and that you should ask for a realistic exit strategy back to a regular mortgage.
- Applying for a mortgage on someone else’s behalf (being a “straw borrower”) is illegal, and you become responsible for the loan. Say no even if you are offered money.
- FSRA handles licensing and rule-breaking, but it cannot recover your money or settle a contract dispute. If something goes wrong, talk to a lawyer, and you can also file a complaint with FSRA.
- Problems with a big bank go to the federal regulators (OSFI, FCAC), not FSRA.
- A broker helps with the loan; the real estate transaction itself is handled by a RECO-registered real estate agent. I am a real estate agent, not a mortgage broker. If you need one I can refer a licensed broker, and I will tell you in advance if there is any fee relationship.
What the law and official sources say
Quotes are copied word for word. The "In plain words" lines are our explanation, not an official translation.
No individual shall deal in mortgages in Ontario for remuneration, whether direct or indirect, as an employee or otherwise, unless he or she has a mortgage broker’s or agent’s licence and is acting on behalf of a mortgage brokerage or is exempted from the requirement to have such a licence.In plain wordsA person who arranges mortgages for pay must hold a broker or agent licence and work for a licensed brokerage, unless the law exempts them (for example bank employees).
Source: ontario.ca/laws/statute/06m29 · checked Oct 30, 2026
No person or entity shall use in Ontario the title of “mortgage broker” or “courtier en hypothèques”, a variation or abbreviation or an equivalent in another language unless he, she or it is licensed as a mortgage broker.In plain wordsNobody may call themselves a “mortgage broker”, in any language, without a broker licence. The same section protects the titles “mortgage agent” and “mortgage brokerage”.
Source: ontario.ca/laws/statute/06m29 · checked Oct 30, 2026
A brokerage shall give the following information, in writing, to a borrower in connection with a mortgage or renewal that it presents for the borrower’s consideration: 1. Whether the brokerage has received, may receive or will receive a fee or other remuneration, directly or indirectly, from another person or entity in connection with the negotiation or arrangement of the mortgage or renewal.In plain wordsThe brokerage must tell the borrower in writing whether it gets, or may get, a fee from anyone else (such as the lender) for the mortgage it recommends.
Source: ontario.ca/laws/regulation/080188 · checked Oct 30, 2026
A brokerage shall take reasonable steps to ensure that any mortgage or investment in a mortgage that it presents for the consideration of a borrower, lender or investor, as the case may be, is suitable for the borrower, lender or investor having regard to the needs and circumstances of the borrower, lender or investor.In plain wordsThe brokerage must take reasonable steps to make sure the mortgage it presents fits your needs and circumstances, not the one that pays it the most.
Source: ontario.ca/laws/regulation/080188 · checked Oct 30, 2026
Unless the context requires otherwise, every disclosure of information to a borrower that is required by this Regulation must be made at the earliest opportunity and, in any case, no later than two business days before the borrower enters into a mortgage agreement or signs a mortgage instrument, whichever is the earlier.In plain wordsAll required written disclosures (fees, risks, role) must reach you as early as possible and at least two business days before you sign the mortgage agreement.
Source: ontario.ca/laws/regulation/080188 · checked Oct 30, 2026
If the principal amount of a mortgage is $400,000 or less, a brokerage shall not require a borrower to make, and shall not accept, an advance payment or deposit for services to be rendered or expenses to be incurred by the brokerage or any other person.In plain wordsFor a mortgage of $400,000 or less, the brokerage cannot ask for or take any fee or deposit before the work is done.
Source: ontario.ca/laws/regulation/080188 · checked Oct 30, 2026
A person who acts as a mortgage agent or broker without being licensed is guilty of an offence under the Mortgage Brokerages, Lenders and Administrators Act, 2006, (MBLAA), and may be prosecuted for such violation.In plain wordsWorking as a mortgage agent or broker without a licence is an offence under the MBLAA and can be prosecuted. You can report anyone not on the registry to FSRA.
Source: mbsweblist.fsco.gov.on.ca/agents.aspx · checked Oct 30, 2026
Common questions
Do I pay a fee to use a mortgage broker?
For an ordinary bank mortgage, the lender usually pays the brokerage, so it is common that you pay nothing extra. That is practice, not law, and with private mortgages or a weak credit file there can be a fee. The brokerage must tell you in writing who pays it, so check that document.
Does a broker get a better rate than my bank?
There is no fixed answer. A broker can compare many lenders, while a bank sometimes gives its own customers special terms. The surest way is to get written offers from two or three sources on the same day and compare.
What is the difference between a mortgage agent and a mortgage broker?
Both are individuals licensed by FSRA. A broker and a Level 2 agent can arrange mortgages from all lenders, including private lenders; a Level 1 agent can only deal with traditional lenders such as banks and credit unions. Agents must work under the supervision of a broker.
How do I know a broker is licensed?
Search the FSRA public registry (mbsweblist.fsco.gov.on.ca) by name or licence number. A broker must give you their licence number and brokerage on request, and it must appear in their advertising. Bank employees are exempt, so they are not on the registry.
If the broker sends my file to several banks, will my credit score drop?
How credit inquiries affect your score is set by the credit bureaus, and we did not verify it for this page. Ask your broker how many credit checks they will run and whether one check is used for several lenders.
My broker recommends a private mortgage. Is that okay?
FSRA treats a private mortgage as a one- or two-year stopgap and warns that rates and fees can be higher. Get in writing why a regular mortgage is not possible, how you will exit at the end of the term, and every fee, and talk to a lawyer before you sign.
Guides that use this term
Sources checked
- Mortgage Brokerages, Lenders and Administrators Act, 2006 (e-Laws) · checked Oct 30, 2026
- O. Reg. 188/08: Mortgage Brokerages: Standards of Practice (e-Laws) · checked Oct 30, 2026
- O. Reg. 187/08: Mortgage Brokers and Agents: Standards of Practice (e-Laws) · checked Oct 30, 2026
- FSRA, Mortgage Brokering consumer page · checked Oct 30, 2026
- FSRA, Working with a Mortgage Professional · checked Oct 30, 2026
- FSRA, Signing a Mortgage Contract · checked Oct 30, 2026
- FSRA, Private Mortgages · checked Oct 30, 2026
- FSRA, Watch Out for Mortgage Fraud · checked Oct 30, 2026
- FSRA public registry (licence check) · checked Oct 30, 2026